Frequently Asked Questions

Clinic Tour

Do I need a prescription, script or physician's referral?

A prescription or referral for physical therapy is not required for you to be seen in our practice; you can call us to make an appointment right now.

Having quick or immediate access to your physical therapist can often be the difference between your condition being acute or temporary and chronic.

You do not need to wait a week or more to be seen in our office. Often we have appointments available the same day or within 24hrs.

We encourage you to call us immediately if you experience an injury, have a problem you want us to help you solve, an upcoming activity your concerned you won't be able to do or...

​you have decided you no longer want to deal with the pain or are tired of waiting for it to finally go away.

What can I expect from my visit?

Every one of our patients is treated as a unique individual. We address your whole body, not just the part that hurts or is injured. Our goal is to understand exactly what is going on, the root cause of the problem and why it's important to you for us to help you solve the issue. You will be prescribed a specific treatment plan which is designed to address the problems responsible for your pain and symptoms and help you return to an active life as soon as possible.

Physical Therapy is not a "quick fix" and you should expect to put in some work, however many people do feel relief within their 1st few visits. Most people experience a change or significant difference within 3 to 5 treatments and we typically have work to do even once your pain and symptoms have subsided because our goal is to help you become stronger and more resilient to this ever happening again.

It is impossible to predict the exact number of visits you will need as everyone's individual challenges are unique. Our typical patient is seen approximately for 1 visit a week, for about 8 visits and we'll know more specifically once we see you in the clinic. This is why we offer a Total Body Diagnostic Exam, so you can get a clear understanding of what's going on and how long it may take to resolve before you commit to becoming our patient.

Every patient is taught how to treat themselves at home using self-treatment techniques, modified yoga poses, activity modification strategies and corrective exercise. You will receive a personalized treatment program for treatment and long term prevention of your condition so you can stay fit, healthy, and mobile without needing more pain medications, injections or surgery.

Do I need to be seen in person?

The good news is we've been helping our patients get amazing results in-person and on video for years. Yes, there are some conditions where seeing you in-person in our clinic will be helpful and yes, there are many conditions where meeting with your doctor of physical therapy via our secure video visit platform will help you get 100% of the results you expect.

During your initial call or visit we'll make a recommendations and give you a prescription based specifically on your needs and what's going on with your body. This may include a mix of in-person visits and video visits or either all in-person or all video. Please feel free to discuss any concerns with your therapist at your initial visit because we are here to help guide you to the best results possible.

Can I get a Good Faith Estimate?

If you do not have health insurance or plan to self-pay for our services and do not plan to file a claim with your insurance, we will provide you with a "Good Faith Estimate" of our costs when you schedule at least 3 days in advance. If you would like to request a Good Faith Estimate before scheduling, please call our office or email us at [email protected]

What should I wear?

For physical therapy patients, it is important to have access to visibly examine, palpate and treat your body, muscles and tissues directly. Please bring with you a pair of loose comfortable shorts and female patients should bring a sleeveless shirt, tank top, or swim suit top to change into when you arrive.

Where are you located?

Our clinic is located at 319 Smyres Place Greensboro, NC 27403

You can find directions and a map here

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Helping active people stay fit, healthy & strong without pain medications, injections or surgery since 1999.

8:00am – 6:00pm Monday - Friday

Closed Saturday - Sunday


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